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Returns & Exchanges
At ESQUELETO, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer returns and exchanges on unworn items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Prepare the Package
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
3
Ship Your Items
Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing