Frequently Asked Questions
Everything you need to know about shopping with ESQUELETO.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, ESQUELETO is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partner with manufacturers who follow fair labor practices.
Can I track my package in real-time?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey until it reaches your doorstep.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.